Question 1

What services does your translation company offer?

Accepted Answer

We offer translation services in all areas, including document translation, website localization, certified translation and much more. Our team of translators consists of professional linguists.

Question 2

How do I send my documents for translation?

Accepted Answer

You can easily send your document via our online platform. After clicking the Calculate Price or Get Instant Quote button, you can place your order by completing the steps. Our system will automatically generate a quote. Once the order is approved and paid, our translators, proofreaders and project managers will start working on your order.

Question 3

How do you ensure the quality of translations?

Accepted Answer

We keep translation quality at the highest level with multiple staged translation control and dedicated project managers for each language. Our translators are experts in their fields. We conduct a rigorous quality control process to ensure accurate and culturally appropriate translations.

Question 4

Which languages do you support?

Accepted Answer

We offer 180 languages to meet the diverse needs of our customers. Our options include English, Arabic, Russian, German, Spanish, French, Chinese, Japanese and many others.

Question 5

Can you handle specialized or technical content?

Accepted Answer

Of course. Our team includes translators that are experts in legal, medical, technical and many other specific fields. When sending your document, you can give us special instructions or inform us about industry-specific terminology.

Question 6

How long does a translation project take?

Accepted Answer

The turnaround time depends on the length and complexity of the document as well as the language pair. We provide estimated turnaround times during the quotation process. We offer a fast translation service for urgent requests.

Question 7

Is my data safe?

Accepted Answer

Yes, we take care of the security and privacy of your information. Our platform uses the AES-256 encryption protocol. We subject our translators to strict confidentiality agreements. We guarantee that your documents are stored with the highest level of security.

Question 8

What types of documents do you translate?

Accepted Answer

We translate legal contracts, academic articles, business reports, websites, marketing materials and much more. If you have a specific document type, you can contact and inform us about the special requirements of your project.

Question 9

How are your translation rates determined?

Accepted Answer

Our rates are based on factors such as word count, content complexity and language pair. You can get an instant quote by uploading your document via our online platform.

Question 10

Do you offer discounts for collective or ongoing projects?

Accepted Answer

Yes, we offer discounts for collective and ongoing projects. You can contact our customer support team to discuss your special requests 24/7.

Question 11

Can you provide notarized translations for official documents?

Accepted Answer

Yes, we offer notarized translation services for birth certificates, marriage certificates, legal contracts, passports, travel documents and more. Our sworn translators are recognized and accepted by various authorities.

Question 12

What file formats do you accept for translation?

Accepted Answer

We accept files in any format. If you have a specific format that is not listed, feel free to contact us to discuss options.

Question 13

Can you handle large-scale projects and continuous translation needs?

Accepted Answer

We surely can. Whatever the scale of your business, we have the capacity to meet your ongoing translation needs. Our project management team will stay in constant contact with you for tailored solutions.

Question 14

Is machine translation involved in the translation process?

Accepted Answer

Although we use technology for efficiency, your translations are carried out by professional and specialized translators. Depending on the type of project, we may use machine translation as a supplementary tool, but the final output is always reviewed and edited by our senior linguists.

Question 15

Which sectors do you have expertise in for translation services?

Accepted Answer

Our translators have expertise with experience in a variety of industries, including legal, healthcare, technology, engineering and marketing. We match your project with translators who understand the specific terminology and nuances of your industry.

Question 16

Can you provide a sample translation before starting a big project?

Accepted Answer

Yes, we can provide a sample translation of a small part of your document to give you an idea of our translation quality and expertise.

Question 17

How do you handle revisions or edits to translated content?

Accepted Answer

To ensure your satisfaction, we will revise your documents at any time. If you have any feedback or need adjustments, just let us know. We will stay in touch with you to make the necessary adjustments until you are satisfied.

Question 18

Do you offer interpreting services for live events and meetings?

Accepted Answer

Yes, we offer interpreting services for live events, meetings, conferences, trade fairs and more.

Question 19

Which payment methods do you accept?

Accepted Answer

We accept a variety of payment methods, including credit/debit cards, bank transfers and other secure online payment options.

Question 20

How do I track the progress of my order?

Accepted Answer

You can track the progress of your order through your account on our website or through our mobile application. Status updates are automatically provided from the My Orders tab in your account.

Frequently Asked Questions (FAQs)

You can find answers to your questions about our Language Services here.

LANGUVI FAQs (Frequently

Asked Questions)