Frequently Asked Questions (FAQs)

We offer translation services in all areas, including document translation, website localization, certified translation and much more. Our team of translators consists of professional linguists.

You can easily send your document via our online platform. After clicking the Calculate Price or Get Instant Quote button, you can place your order by completing the steps. Our system will automatically generate a quote. Once the order is approved and paid, our translators, proofreaders and project managers will start working on your order.

We keep translation quality at the highest level with multiple staged translation control and dedicated project managers for each language. Our translators are experts in their fields. We conduct a rigorous quality control process to ensure accurate and culturally appropriate translations. In addition, we welcome customer feedback to continuously improve our services.

We offer 180 languages to meet the diverse needs of our customers. Our options include English, Arabic, Russian, German, Spanish, French, Chinese, Spanish, French, Chinese and Japanese, among others.

Of course. Our team includes translators that are experts in legal, medical, technical and many other specific fields. When sending your document, you can give us special instructions or inform us about industry-specific terminology.

The turnaround time depends on the length and complexity of the document as well as the language pair. We provide estimated turnaround times during the quotation process. We offer a fast translation service for urgent requests

Yes, we take care of the security and privacy of your information. Our platform uses the AES-256 encryption protocol. We subject our translators to strict confidentiality agreements. We guarantee that your documents are stored with the highest level of security.

We translate legal contracts, academic articles, business reports, websites, marketing materials and much more. If you have a specific document type, you can contact and inform us about the special requirements of your project

Our rates are based on factors such as word count, content complexity and language pair. You can get an instant quote by uploading your document via our online platform.

Yes, we offer discounts for collective and ongoing projects. You can contact our customer support team to discuss your special requests 24/7

Yes, we offer notarized translation services for birth certificates, marriage certificates, legal contracts, passports, travel documents and more. Our sworn translators are recognized and accepted by various authorities.

We accept files in any format. If you have a specific format that is not listed, feel free to contact us to discuss options.

We surely can. Whatever the scale of your business, we have the capacity to meet your ongoing translation needs. Our project management team will stay in constant contact with you for tailored solutions to meet your business needs.

Although we use technology for efficiency, your translations are carried out by professional and specialized translators. Depending on the type of project, we may use machine translation as a supplementary tool, but the final output is always reviewed and edited by our senior linguists.

Our translators have expertise with experience in a variety of industries, including legal, healthcare, technology, engineering and marketing. We match your project with translators who understand the specific terminology and nuances of your industry. This way, we minimize errors in the translation of your documents as much as possible.

Yes, we can provide a sample translation of a small part of your document to give you an idea of our translation quality and expertise. We guarantee that you will experience the most suitable translation service according to your requirements.

To ensure your satisfaction, we will revise your documents at any time. If you have any feedback or need adjustments, just let us know. We will stay in touch with you to make the necessary adjustments until you are satisfied with the final result.

Yes, we offer interpreting services for live events, meetings, conferences, trade fairs and more. However, we mostly do this online.

We accept a variety of payment methods, including credit/debit cards, bank transfers and other secure online payment options.

You can track the progress of your order through your account on our website or through our mobile application. Status updates are automatically provided from My Orders tab in your account. Our customer support team will answer your questions throughout this process.