Notarized translation

Notary Process Information

For orders with notary approval, here is step by step how the notary fee is set, how you pay it and when the notary step takes place.

  1. 1

    How is the notary fee set?

    Notary fees are set by the notary office's official tariff, not by us: they depend on each document's character and page count.

    The notary fee is not included in the order amount. You see an estimate when you order.

  2. 2

    We tell you the exact amount

    Our team checks your documents, confirms the exact amount and lets you know by e-mail.

    If the exact amount differs from the estimate, you are asked to accept the new amount to go ahead. If you don't want to, you can remove the notary approval from the order; your sworn translation is not cancelled and is delivered as a sworn translation.

  3. 3

    Two ways to pay

    • Bank transfer, directly to the notary: you pay the notary's amount. The account details and payment description are on your order page; after paying, you upload the receipt there and our team checks it.
    • By card: VAT is added to the notary fee, and the amount is shown clearly on the payment screen. When you pay by card, we pay the notary for you; there's no receipt to upload.
  4. 4

    Where do you pay?

    • If you have an account: open your order in your client panel; notary fees awaiting payment are marked “Notary fee awaiting payment”.
    • If you ordered as a guest: open your order on the Order Tracking page with the code sent to your e-mail. The “Pay the notary fee” button in the notary fee e-mail takes you straight there.
  5. 5

    When is the notary step done?

    The notary approval of your order is done once the translation is completed, and the notary steps start once the fee is paid.

    So your delivery date may change depending on when you pay. The sooner you pay, the sooner your order is completed.

  6. 6

    Apostille, Foreign Ministry and consulate legalization

    If you also asked for an apostille, Foreign Ministry legalization or consulate legalization, these steps come after the notary approval. If you remove the notary approval from the order, the steps that depend on it are removed too.

Questions?

You can write to us about anything to do with your order.